Reworld rolls out new Customer Gateway

Morristown, New Jersey-based waste management company Reworld has launched the Reworld Customer Gateway, a new resource providing a centralized platform for managing various aspects of customer accounts efficiently.

By integrating several different functions into one easy-to-use gateway, Reworld says it ensures customers have access to the information and tools necessary to manage their sustainable material needs.

RELATED: Reworld launches ReCredit program for carbon offsets

Reworld says its new resource delivers personalized, on-demand information and tools that make viewing and tracking waste profile approval status, organizing pickup and delivery dates and managing a host of other account details a seamless experience. The company says it streamlines the management of waste profiles, scheduling, invoicing and support, and provides customers with the first step in central data management, creating a foundation for process maximization with additional features to be rolled out in the coming months.

Key features of the Reworld Customer Gateway include:

• Comprehensive and timely waste profile approvals: The company says customers can access profiles and approvals, monitor progress in real-time and handle change requests/recertifications in one place.
• Flexible scheduling: Customers can create their own schedule, manage pickups and deliveries, view appointments and set reminders.
• Instant access to invoices: Customers can review invoices in real-time for any Reworld facility from 2022 through today.
• Efficient customer support: Customer support and request tracking can be done with the push of a button.
• One-click account management: Customers can maintain all account information and customize notification settings.

“We are excited to introduce the Reworld Customer Gateway as part of our unwavering commitment to delivering the most innovative solutions that support our customers’ decarbonization goals,” Reworld President and CEO Azeez Mohammed says. “This gateway redefines the level of transparency and efficiency to our customers while empowering them with an unparalleled tool to seamlessly manage their sustainable waste activities.”

Reworld says the new tool complements its expanded suite of service lines, such as ReCredit (sustainable carbon offsets); ReDirect 360 (zero waste-to-landfill); ReKiln (alternative fuel engineering); ReDrop (wastewater treatment); and ReMove (transportation and logistics).