Rehrig Pacific partners with Openscreen

Openscreen, a Toronto-based software company, has partnered with Rehrig Pacific Co. to leverage Openscreen’s QR code-activated microsites with Rehrig Pacific’s collection carts.

Rehrig Pacific, based in Monterey Park, California, will incorporate Openscreen's QR codes onto its cart, enabling a contextual point of interaction for residents on their municipal carts. According to Openscreen, this solution brings residential carts into the Internet of Things (IoT) universe.

Every cart will be uniquely identified and have model and municipality-specific information accessible through its microsite. Openscreen says this solution simplifies support services, enhances cart tracking, improves operational efficiency and provides real-time insights.

“Partnering with Openscreen is a significant step forward in our mission to innovate and improve carts and services in the waste and recycling industry,” says Rebecca Vara, vice president of environmental sales at Rehrig Pacific. “Their technology will allow us to digitally connect our carts and provide a better service to our customers and their residents.”

Residents can file service requests through the platform, reducing inbound support calls, email submissions and service request reassignments. Users do not have to download an app to scan the QR code and access their cart’s information, and the software company says the platform can be integrated into a city’s existing data system.

“We are excited to work with Rehrig Pacific Company to bring our technology to the waste and recycling sector,” Openscreen CEO Gemini Waghmare says. “Our point of interaction solution will help Rehrig Pacific redefine cart features and their connectivity and set higher expectations for municipalities. It will help create greater efficiency and sustainability, and we look forward to the positive changes this partnership will bring.”