Navigating rail disruptions

Transporting waste by rail is economical and environmentally sound but not without its issues.


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While shipping waste by rail can provide a number of benefits to waste companies, it also can have drawbacks.

A green choice

According to Union Pacific’s website, shipping waste by rail is environmentally responsible. Railroads move 1 ton of freight nearly 500 miles on only 1 gallon of fuel and generate a carbon footprint that is up to 75 percent smaller than that of trucks.

While those are impressive figures, Union Pacific says the advantages of shipping waste by rail don’t end there. It also is less expensive than shipping long distances by truck; accommodates more volume, with a rail car holding up to six trucks’ worth of material; offers simplified logistics; and reduces highway congestion.

These benefits were echoed by speakers during the Waste by Rail: Best Practices for Staying on the Right Track session at WasteExpo. Lewis Dubuque, vice president of the National Waste & Recycling Association (NWRA), Arlington, Virginia, moderated the session, which included panelists Daniel Elliott of GKG Law P.C., Kevin Fitzgerald of Recology Inc., Peter Kistner of WM and Will Flower of Winter Bros. Waste Systems. However, the panelists also said that shipping waste by rail is not a worry-free endeavor.

Disrupted service

Dubuque began the session by mentioning the threatened rail strike of last year. After U.S. railroad unions had secured a tentative labor agreement in September 2022, four unions rejected that deal in October and threatened to strike if an agreement was not reached by Dec. 9. Instead, Congress passed a bill in late November to impose a compromise labor agreement brokered by the Biden administration.

However, Dubuque said NWRA’s members had been feeling the effects of the turmoil in the rail sector since the spring of 2022. “In Boston, for example, NWRA members were unable to load rail cars due to ongoing service issues involving their delivery. Meanwhile, rail cars that were loaded with waste ended up waiting a significant period of time to be moved out of the rail yards. Other members pointed out that rail operations were being negatively impacted by excessive backlogs of cars waiting to switch at a particular rail yard outside of Albany, New York,” he said.

Other rail service issues NWRA members encountered included missed switches, extended transit time, unfilled car orders and the inability to contact customer service personnel, Dubuque said.

Rail reliability

Flower, vice president of Winters Bros., West Babylon, New York, said companies need to consider all modes of transportation for moving waste and that every form can be affected by various factors, including equipment, weather and labor problems.

He added that rail, generally, is a “fairly reliable” mode of transportation because it’s not susceptible to highway congestion. “There’s a lot fewer accidents with rail movement, but certainly when something does happen, as we saw in East Palestine, Ohio, it gets a lot of attention,” Flower said, referring to the train derailment and fire in that city last winter.

He said three derailments occur daily on average, while about 1,100 crashes involving heavy trucks occur per day.

In the case of a service failure, Flower said “railroads are pretty good at communicating and telling you when there are issues, and you can make arrangements once you know what the situation is and how long the outage is going to be for.”

Kistner of Houston-based WM said rail service outages can vary widely in terms of cause and duration. “Most frequently, the outages are due to carriers’ labor shortages. And that’s not something that’s quickly remedied by the carrier.”

Mainline track repairs or breach maintenance are the next-most-frequent reasons for outages, he said. “The infrastructure is aging. As it ages, it just requires more maintenance.”

In cases in which they own the infrastructure, waste companies also have maintenance-related responsibilities. Kistner said railroads can refuse service if a customer’s track does not meet standards. “It’s important for us to keep our own infrastructure up to par.”

In terms of a company’s legal rights to rail service, Elliott of GKG Law, Washington, said common carriers must provide service, but the customer’s request must be reasonable. “If your industry track is not up to snuff, and they can’t operate over it safely, they probably have a right to say no.”

Elliott continued, “But, in the big picture, they have to serve you. So, it’s different than most relationships between owners of businesses and their customers … technically, they cannot say no.”

He said railroads also must provide service in a reasonable manner. By way of example, Elliott said a railroad that is providing a customer with service four days a week cannot suddenly reduce that to two times per week. “That could be a violation of their common carrier obligation. And that could also be considered an unreasonable practice.”

He continued, “A lot of times, I think railroads will take advantage of a lack of knowledge about those laws and push it to the limit unless you call them on it. So, it’s very important just to be aware of those laws.”

When it comes to managing rail service, Fitzgerald of Recology Inc., headquartered in San Francisco, said it’s important to understand which crew is serving you, whether it’s a local dedicated switching crew or a mainline crew. “A lot of the class one carriers have shifted to precision schedule railroading, where you have a mainline train coming through to either pick up or drop off, and there’s no guarantee that’s going to be at the same time every day, when you need it or when you want it to depart,” he said.

Fitzgerald said it’s easier to build a relationship with a local crew than with a mainline crew.

Take it to the board

The Surface Transportation Board (STB) regulates the railroads, Elliott said. “If they’re not providing you the service that you’re requesting, or you think they’re behaving unreasonably … if you think your rates are unreasonable, they have jurisdiction,” he said, adding that the STB’s authority extends to detention and demurrage fees.

“Sometimes, they don’t move so quickly,” he says of the STB. “Sometimes shippers are afraid to bring cases because they’re worried what the railroad will do back to them.”

Elliott said waste companies can use formal and informal methods to bring the STB’s attention to a situation. He said he prefers the informal way when possible. “That’s probably the ideal situation,” he says, noting that it’s less expensive and causes less friction with the railroad.

“But, if it becomes a matter of life and death, where the business is really suffering, you may be forced to litigate, especially as the railroad says it’s refusing to budge.”

From left: Daniel Elliott, Kevin Fitzgerald, Pete Kistner, Will Flower and Lewis Dubuque
Photo by DeAnne Toto

Readying for disruption

Kistner said preparing for a particular service disruption might be difficult because they often are unexpected. However, he said WM has established redundancy with its equipment and personnel so it is ready in such a case.

Staff are cross-trained to provide coverage when employees are out on vacation or sick. “Our employees are really our biggest asset; they’re really the difference-maker in recovering from an interruption,” he said.

Kistner says one of the first things WM does in the case of a rail service disruption is try to determine the cause and duration of the interruption. “We’ll definitely communicate with the employees and adjust work schedules as needed.

“We maintain a forecasted tonnage model that just helps predict the impact of that interruption. It takes into account what wastes we expect to be coming in the rail cars that are at our location [and] how many are loaded or empty. Sometimes we end up having to actually redirect volumes to get through that outage.”

Kistner said it can be more difficult to transfer loads to trucks because of the lack of available trucks and drivers.

Flower advised companies to establish a Plan B when shipping waste by rail. “There are going to be delays; there are going to be situations that the rail has some service failures.”

That alternate plan could include diversion and having additional trucking capacity ready to go, he said.

“For us, that’s a little bit easier because we have 12 transfer stations on Long Island, so our logistics department can move some of those trucks around to help out,” Flower said of Winter Bros.

He also suggested using unit trains, or freight trains that are composed of cars carrying a single type of commodity and bound for the same destination, when possible, saying, “there’s less of a chance of those trains getting separated and the cars getting discombobulated and moved all over the country.”

Owning a short-line railroad as Winter Bros. does also can be helpful, Flower said, though he acknowledged it’s not for everyone. “We certainly have benefited. … Having ownership of the railroad gives us a great deal of control because, obviously, then we’re the ones who are making the logistical decisions on which rail cars are being serviced [and] how we’re setting the cars up inside the rail terminal.”

When waste companies experience rail service issues or outages, they generally cannot seek damages for loss of business from the railroad, Elliott said.

“Most tariffs that the railroads put out prohibit any type of consequential damages of that nature,” he explained. “You do have the right to enter into contracts with railroads, and you are free to negotiate, but it is very rare to get a provision in the contract that would allow for those types of damages.”

Significant investment, significant benefit

Flower said that while significant capital investment is needed to move waste by rail, it offers a cost-effective and environmentally friendly way to transport waste over great distances.

“We’re in the business to protect and preserve the environment,” he said. “It’s what every one of us does every single day, and this is another way for us to actually go about getting that done.”

The author is editorial director of the Recycling Today Media Group and can be contacted at dtoto@gie.net.

July August 2023
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