Keep Track of Your Assets and Increase Visibility with Integrated Technology

When it comes to the waste and recycling industry, the need for technology undoubtedly is familiar. However, within the last 10 years, those nice-to-have technology integrations are now required to improve residential service and optimize inventory management. Haulers and municipalities are leaning toward parts-based services that require monitoring and visibility of the assets they provide and the ability to service those assets to offer a best-in-class customer experience. Nowadays, residents are keen for the kind of visibility they receive from companies such as Amazon, providing instantaneous, visual confirmation of services and real-time insights into their asset repairs, replacements and deliveries. That’s where technology steps in.

Integrated technology allows haulers and municipalities to fill the gap between the services they offer and a complete, end-to-end experience for residents and the individual waste collectors they employ. Residents want to engage via a digital medium with their waste haulers. Waste collectors want to leverage digital platforms to complete their work more efficiently and improve working conditions and safety. There’s no denying that improved data capture, specifically with an all-in-one solution, allows for critical insights that drive improved equipment use, quicker, more reliable customer service responses, intelligent procurement, purchasing schedules and more.

Rehrig Pacific found that many of its hauler and municipal customers used various, disparate systems for their operations and shared a desire to consolidate into one complete solution. Its team understood that visibility into assets is vital to the waste and recycling industry, and the ability to integrate technology from the start represents a considerable savings for customers. With the goal of creating an integrated solution from start to finish, Rehrig Pacific launched VisionTM, a collection of software applications and services used for tagging, real-time tracking, optimizing work order routing and driver communication. The scalable, secure platform identifies opportunities for greater efficiency, improving outcomes and ROI. VisionTM offers a number of features:

• Work Order + Inventory. This feature enables real-time confirmation of container movements without manual reporting and provides visibility into container stock, inventory and more.
• Service Verification. This feature confirms that drivers can pick up on schedule, bins are left in the right places and work is getting done in real time, allowing customers to minimize loss and improve efficiency.
• Visual Verification. A two-camera system captures service completion, identifies curbside contaminants and records bulky pickups, providing visual evidence of services or attempted services. Visual Verification also enables drivers to note exceptions, such as a cart not being out, using the observation panel.
• Industrial Container Tracking. Allows customers to keep an eye on some of their largest assets by letting them know where containers are through an easy-to-use interface.

The company’s clients have been amazed at the ease of use and instant results.

“Rehrig Pacific implemented an end-to-end solution, including carts, assembly and distribution, and technology, that helped our city better utilize our workforce and optimize our collection operations,” says Maraskeshia Smith, deputy director for the city of Cincinnati. “Rehrig Pacific delivered on everything they promised.”

Learn more about VisionTM Solutions at www.RehrigPacific.com.