Emterra Group implements Navusoft to drive operational efficiency

To gain a competitive edge in an industry reliant on multiple software solutions, adopting a single, integrated platform is essential. Navusoft’s end-to-end software unifies sales, operations, scheduling, billing, collections and reporting into one streamlined system, reducing complexity and enhancing efficiency. The result? Greater productivity, fewer headaches and more time to focus on growing your business.

As Paul S. from Emterra Group, Canada, puts it: “The new software has been a great addition to our team. It has made many tasks easier. Our previous system required numerous steps to complete. Navusoft has combined those processes and made it a matter of a few clicks.”

“Navusoft has made a day in the life of operations a lot easier. It is a lot cleaner to view and user-friendly. I like that you can optimize the routing quickly and have an overall look at what your week looks like. I love that moving calls is so much easier now.” —ICI manager, Emterra Group, Ontario

One key improvement Navusoft brought to Emterra Group’s sales process, the company notes, was transitioning from using paper contracts to paperless contracts, complete with a seamless approval process.

With Navusoft’s cloud-based platform, your data is not only secure but also accessible from anywhere. One of the standout benefits of this setup is the seamless communication between NavuNav, Navusoft’s driver app, and Navusoft Operations. As an administrative assistant from Emterra Group notes, “The best part is the dispatch screen, where you can see where the driver has reached, which calls he has completed and why he didn’t service a job. He can also attach an image for further clarity. It’s also much easier to look up the next pickup if a customer calls.”

A common misconception about switching to an all-in-one software solution is it will be difficult to learn and train your team on. However, Navusoft was developed by industry experts who understand the need for a system that is both powerful and easy for users at all levels to master. Take it from a customer service representative at Emterra who shares their experience: “As a new employee, I found this system very easy to learn and use, and I love how all the information I need on an account is easily accessible on the page.”

With Navusoft, you get a system that’s not just comprehensive, but intuitive—empowering your team to hit the ground running.

Every feature of Navusoft reflects a passion for innovation and a commitment to excellence. Navusoft’s software isn’t just built; it’s crafted with insights drawn from years of industry experience. Founded in 2014 by CEO David Navarro, who identified a gap in the waste industry’s sales management technology, Navusoft began as a powerful sales CRM platform. Today, it has evolved into a comprehensive, end-to-end software solution designed to adapt and grow with businesses, regardless of their starting point. For more information, contact Sales@navusoft.com or visit www.navusoft.com.